Privacy Policy

1. Information We Collect

Information You Provide

We collect information you choose to share with us, such as:

• Name, email address, phone number, and mailing address
• Donation details (processed securely through third-party platforms)
• Information submitted through event registrations, newsletter sign-ups, surveys, or contact forms

Information Collected Automatically

When you use our website, we may automatically collect:

• Internet Protocol (IP) address
• Browser type and device details
• Pages you visit and how long you stay on them

We use this information to understand how people use our site and to improve our content and services.

2. How We Use Your Information

• Deliver our programs and services
• Communicate about events, updates, and opportunities to get involved
• Process donations and send acknowledgements
• Improve our website, outreach, and impact reporting
• Comply with legal, grant, and reporting requirements

3. How We Share Information

• We do not sell, rent, or trade your personal information.
• We may share limited information with trusted service providers who help us operate our website, communications, and donation processing. These providers are required to protect your information.
• We may disclose information if required by law.

4. Donor Privacy Pledge

We value the trust our donors place in us and are committed to protecting donor privacy.

• We do not sell, rent, or trade donor information.
• Donor information is used only to process gifts, provide acknowledgments, share updates about our work, and meet legal or reporting requirements.
• Donors can opt out of communications, change their preferences, or request anonymity at any time.
• We use secure, reputable technology platforms to manage donations and communications.

5. Use of HubSpot (CRM, Communications, and Payments)

HubSpot for CRM & Communications

We use HubSpot to manage our communications, newsletters, event registrations, and relationships with our supporters.

• Information you submit through our forms or emails may be stored and processed in HubSpot on our behalf.
• You can unsubscribe or manage your email preferences at any time using the links in our emails.

Donations and Payment Processing

• Online donations made through our website are processed securely using HubSpot Payments or its integrated U.S.-based payment partners.
• FSFSC does not store credit card or bank account numbers on our own systems.
• Payment information is handled directly by the payment processor in line with applicable security and financial standards.

6. Cookies and Analytics

Our website may use cookies and similar technologies to understand site traffic and improve your experience.

You can control cookie settings through your browser preferences.

7. Email Communications

You may choose to receive emails from FSFSC.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

8. Data Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

No system is 100% secure, but we work hard to protect the information you share with us.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 through our website without appropriate consent.

10. External Links

Our website may link to third-party websites. FSFSC is not responsible for the privacy practices or content of those external sites.

11. Your Choices and Rights

You can:

• Request access to your personal information
• Ask us to update or correct your information
• Opt out of communications

To do so, please contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Far Southeast Family Strengthening Collaborative
Email: itsupport@fsfsc.org
Address: Washington, DC